Refund Policy
CMO Theory Refund Policy
At CMO Theory, we are committed to providing our customers with exceptional service and value. We understand that sometimes a course may not meet your expectations or fit your needs. Therefore, we offer a straightforward refund policy to ensure your satisfaction and confidence in our services.
100% Money-Back Guarantee:
- Eligibility for Refund:
- Our refund policy allows for a 100% money-back guarantee.
- This guarantee is applicable if, after 30 days from the date of purchase and upon completion of the course, you find yourself unsatisfied with the product.
- Process for Requesting a Refund:
- To initiate a refund, please contact our support team at alex@cmotheory.com within 30 days of completing the course.
- You will be asked to provide your order number and a brief explanation of why the course did not meet your expectations. This feedback is valuable to us as we continually strive to improve our offerings.
- Refund Processing:
- Upon receiving your refund request, our team will review it to ensure compliance with our policy terms.
- Once approved, the refund will be processed back to your original method of payment within 7-10 business days.
- Additional Conditions:
- The refund is only valid for the course fee and does not cover any additional purchases or materials.
- This policy is applicable only to courses purchased directly through CMO Theory's official website.
- Limitations:
- The 100% money-back guarantee is valid only once per customer to prevent abuse of the policy.
- Requests for a refund after more than 40 days of course completion will not be entertained.
- Customer Support:
- For any queries or assistance regarding our refund policy, please reach out to alex@cmotheory.com.
At CMO Theory, your satisfaction is our priority. We aim to provide not just educational resources but also a service that meets your professional growth needs. This refund policy is a testament to our confidence in the quality of our courses and our commitment to your success.
